Check Ledger Payments for Specific Orders

To verify whether the payment for a particular order has been reflected in your ledger, kindly follow the steps below.

Step 1: Navigate to the Order Management Tab

Log in to the Seller App and go to the Order Management tab. Here, you can review the order details and check the status—whether the order has been shipped, delivered, or is still in process.

Step 2: Access the Ledger Tab

To verify payment, proceed to the Ledger tab. Open the relevant ledger based on the timeline corresponding to the order date.

Step 3: Download the Ledger Export

Within the selected ledger, locate the "Transactions" option at the top-right corner. Click on it to download the export file. This file includes complete payment details, including the order number and confirmation of whether the payment has been made.

👉🏻

Note: If you do not see the payment for the order listed in the ledger export, you may reach out to our Seller Support Team for clarification. They will assist you in identifying the reason for the omission and help ensure the payment is processed, if applicable.

🎉

By following these steps, you'll have no trouble verifying the ledger payments for your orders. Happy tracking!

• Related Articles

• Finance & Payments

  LAAM’s Payment SystemAuthorized Sellers - Dispute Resolution TimelinesHow to check Item adjustments from Ledger?FAQs ?How to check your sale invoice?Check Ledger Payments for Specific OrdersTaxation

• How to check Item adjustments from Ledger?

  Item Adjustment refers to the charge borne by the brand in cases where a customer claims a product due to issues such as: Damage during transit, Incorrect sizing, Quality concerns These adjustments are reflected at the item level within your ledger ...

• Tracking Canceled & Refunded Orders

  If a product is refunded/canceled/ returned, it starts to appear in your order Tab of your Portal with a tag as follows: Once you Identify a return you can check the status of your parcel in the return from the order details highlighted as “current ...

• How to Track Orders Status?

  Tracking your open orders is essential to monitor the current status of customer purchases, ensure timely dispatch, and manage your brand’s performance effectively. To track your orders: ? Step-by-Step Guide Go to the Sidebar Menu On your Seller ...

• How to check your sale invoice?

  Introduction To enhance financial transparency and foster trust, LAAM has redesigned its seller ledgers, making them more intuitive and user-friendly. This updated version introduces several key improvements, ensuring a clearer breakdown of earnings, ...