Fixing A Rejected Product
By implementing these refined guidelines, the process of fixing rejected products can become more efficient and result-oriented, leading to improved product quality and alignment with LAAM’s ecosystem standards.
Fixing a rejected product can involve several steps depending on the nature of the rejection and the specific issues encountered. Here's a general approach you might take:
1. Understand the Rejection Reason:
- Thoroughly comprehend the reasons for rejection provided by the Data Governance team.
- Seek detailed feedback to address specific issues effectively.
2. Rejection Comments:
- Ensure rejection comments are descriptive and provide clear guidance on necessary actions for correction.
- Encourage adherence to criteria and guidelines established for product acceptance.
3. Addressing Common Rejection Reasons:
Product Title:
- Rectify mismatches between product titles and attributes.
- Remove special characters from product titles.
- Prevent duplication of products already live on the website.
- Enforce a minimum length requirement for product titles.
Product Attributes:
- Verify the accuracy of selected top and bottom styles based on visual references.
- Ensure the correct selection of product type attributes.
- Validate work technique and season information against provided descriptions and images.
Product Type:
- Promptly assign appropriate product types based on category and fabric.
- Clarify distinctions between product types for different price ranges.
- Encourage the inclusion of additional descriptions to provide comprehensive information.
Product Category:
- Accurately categorize products based on provided descriptions and images.
- Ensure consistency between selected categories and actual product types.
Drops:
- Assign products to relevant drops or create new ones if necessary.
- Avoid mismatches between brand selections and assigned drops.
Color Type:
- Verify color types based on product images for accuracy.
Number of Pieces:
- Ensure the selected number of pieces aligns with provided descriptions and images.
- Exclude optional components from the count of pieces.
Variants:
- Properly configure add-on variants and primary variants for accurate pricing.
- Specify custom size options based on product price thresholds.
Fabric Information:
- Validate fabric selections against provided product descriptions.
Pricing Information:
- Ensure consistency and accuracy in pricing information for all variants.
Images:
- Provide high-quality, clear images that accurately represent the product.
- Remove any duplicates or irrelevant images.
- Avoid adding borders to images and ensure they are not compressed or distorted.
- Provided Images are blurred/ pixelated - Please provide high-quality and clear images, like this:
- Images with borders are not accepted - please submit images without borders.
- The provided images are unacceptable because you've added compressed images that look distorted.
- The provided images of the product were already added to a live product
- You have displayed all the designs in a single image, please add separate images of each design to its relevant product.
- You have added duplicate images to this product; please remove them.
- These images are not acceptable, there is a color difference in the images.
- The given images are compressed. Please follow the dimension instructions for image upload on the product upload page.
Size Charts:
- Include separate size charts for each relevant piece.
- Ensure alignment between selected size variants and attached size charts.
- Size Charts your product is missing Size Charts for the required number of pieces. Add Separate Size Charts for the Top & Bottom pieces.
- You have selected different size variants and size charts - Please make sure all the relevant size charts are attached.
- The provided size chart was created in the wrong category. Create a new size chart according to the correct category.
- For example if you have selected Kurta Set in Node then you have to make a size chart for Kurta Set only.
- Remove any extraneous values in the size chart, particularly those set to "0".
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